FAQ
What makes the patches interchangeable?
The patches use hook and look tape (Velcro) which makes them interchangeable.
Isn't that uncomfortable?
You'll notice it for the first 5 minutes after you put them in but after that you won't even realize they are there.
We also attach the soft side to the inside of the jeans so that if you want to go back to the ripped looked and show a little skin all you have to do is remove the patches.
Won't you see stitching or thread?
No, the hook and loop tape is applied using several heat activated adhesives (say that 5 times fast...) so there is no sewing involved and therefore no visible thread or stitching.
What are your shirts printed on?
We Use American Apparel - Click to learn more
What is your Return Policy?
Due to the custom nature of the ALTERations no returns will be accepted. If you have a problem with the patches within the first 30 days of receiving your order please contact us and we will work with you to solve the issue.
All returns/exchanges for shirts and apparel are honored up to 30 days of the original purchase date, and must be returned in New Condition (not worn, or washed)
Please include $6 for re-shipping, and an indication of new size/shirt.
How Do I Know How The Shirts Are Sized?
We accept Visa, MasterCard, American Express, Discover.
Is it safe?
You can shop at www.AlterEgoClothingDesigns.com online with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card transactions for our customers.
The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks (see an online payments diagram). The company adheres to strict industry standards for payment processing, including:
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128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
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Industry leading encryption hardware and software methods and security protocols to protect customer information.
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Compliance with the Payment Card Industry (PCI) Data Security Standard.
For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy
Alter Ego Clothing Designs is registered with the Authorize.Net Verified Merchant Seal program.
What if I still have questions?
If you have any questions click on the contact us link (or here for the lazy people) and send us a message. Ask us anything.... scratch that because people would take advantage of that... you know who you are...
